We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Information is used only to communicate with you , our customer, and process payments as needed.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
We offer 30 Money Back Guarantee on almost every product we offer. Please call customer service at 631-923-1772 , in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise. Only when sales where marked final will there be no refunds.
Please be assured that your items will ship out within two days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes. If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays. If you require express or 2 day shipping, please call us at (631) 923-1772 for charges.
SHIPPING AND HANDLING COSTS:
All shipping and handling costs are stated on the checkout page of the website. Costs are outlined by number of items (assuming aggregated weight ) and taken into account time and distance of delivery. Any items that are requested outside of those parameters can be arranged through calling us at (631) 923-1772 to confirm delivery instructions and costs.